Payment Terms

• All services must be booked through our website/app or via authorized communication channels.
• Full or partial payment may be required in advance to confirm the booking.
• Payments can be made through our secure payment gateway using debit card, credit card, UPI, or net banking.
• Cash on service (if applicable) must be paid immediately after completion of service.

• Prices listed on the website or shared via WhatsApp/phone are indicative and may vary based on the condition of the bicycle or additional repairs required.
• Any additional cost will be informed and approved by the customer before proceeding.

• Customers can cancel or reschedule a booking at least 24 hours before the scheduled service time.
• Cancellation requests made after this period may attract a cancellation fee.

Refunds (if applicable) will be processed in the following cases:

• Service not delivered due to company constraints
• Duplicate payment made by the customer
• Valid service-related issue raised within 3 hours of service completion

No refund will be provided in the following cases:

• Service has been successfully completed
• Customer not available at the scheduled time
• Incorrect service booked by the customer

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited back to the original payment method.
• In case of delays, customers can contact our support team.

• We provide a limited service warranty of 7 days on repairs performed.
• Warranty does not cover misuse, accidental damage, or normal wear and tear.

While we take utmost care during service, we are not responsible for pre-existing damages or issues not disclosed prior to service.